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Operational Support for Vacation Rental Owners & Boutique Hotels Who’ve Outgrown Doing it All Themselves
We help established operators protect their standards, stabilize revenue, and step back from the day-to-day firefighting without having to hire a full team.
Built a Great Operation – But Feeling Stretched by the Day-to-Day?
We support multi-property vacation rental owners and boutique hotels with calm, reliable guest operations that protect reviews and revenue without adding internal headcount.
What We Do
Operational Support Designed to Scale
You’ve already built a strong vacation rental or boutique operation.
Our role is to help you run it more calmly, consistently, and sustainably – without being tied to the day-to-day or rushing into a full internal hire.
We work alongside established owners and operators to take operational pressure off their shoulders, strengthen systems behind the scenes, and protect the guest experience that drives long-term revenue.
In practice, that means:
• Stable revenue performance through thoughtful pricing oversight, listing optimization, and operational consistency.
• Protected five-star reviews driven by proactive guest communication and clearly defined service standards.
• Less operational firefighting, with reliable systems, calm problem-solving, and clear accountability.
• Support that scales with you, designed for operators managing multiple properties or growing portfolios.
We work with properties across Western Canada, combining hands-on hospitality leadership with data-driven decision making to support both the guest experience and bottom line.
Whether you’re looking for ongoing operational support or targeted help stabilizing a growing operation, we meet you where you are – and help you more forward with confidence.
Hosting Solutions for Vacation Rentals
We help vacation rental owners earn more, stress less, and deliver consistently excellent guest experiences — without being on call 24/7.
Running a successful vacation rental isn’t just about having a great property. It’s about pricing it correctly, responding to guests quickly, handling issues before they become problems, and keeping everything running smoothly behind the scenes. That’s where we come in.
The outcomes you can expect:
• More consistent revenue through proactive pricing, calendar management, and listing optimisation
• Stronger guest reviews driven by thoughtful communication and clear expectations from booking to checkout
• Fewer operational headaches with systems that anticipate issues instead of reacting to them
• Confidence that your property is in good hands, even when you’re not nearby
We act as an extension of you — protecting your asset, your reputation, and your time.
Fractional Support for Boutique Hotels & Inns
We help independent properties streamline operations, elevate service standards, and improve profitability through proven hospitality systems.
Transform Your Property into a Top Performer
From new listing launches to underperforming property turnarounds, we create strategies that convert browsers into bookings.
• Listing setup & audits
• Photo & amenities guidance
• Pricing & calendar optimisation
Results You Can Count On
With over a decade of hospitality leadership experience, we’ve helped property owners and boutique hoteliers across BC and Alberta streamline their operations, elevate guest satisfaction, and grow revenue. Our systems are built on the same standards that earned us Superhost recognition and long-term partnerships across Western Canada.
• 4.9★ Average guest rating across managed listings.
• 15+ Years proven experience leading and optimizing hospitality operations — from single-property owners to multi-location portfolios.
• Deep regional expertise & local partnerships
Proudly Canadian
Serving BC & Alberta
Duchaine Hospitality Services is accepting clients for projects across British Columbia & Alberta. Contact us today and book your free 15-minute consultation to explore how we can play a part in your success.
